Overview

Last updated: May 18, 2026

We want all users to be able to access and use our website easily, clearly, and with as few barriers as possible. This includes people with disabilities, older users, and users who access our website with different devices, browsers, or assistive technologies.

This accessibility information applies to our website www.deermimi.com and to the online shopping services provided through this website.

Section 1 – Description of Our Service

Through our website, we offer baby and toddler socks, as well as related products, for online purchase by consumers.

Users can view product information, check prices, select product variants, add items to the shopping cart, complete the checkout process, choose shipping options, access order-related information, and contact us through the available customer service channels.

Section 2 – Our Accessibility Goal

We strive to make the content, functions, and online shopping process of our website as accessible, understandable, and easy to use as possible.

Our goal is to enable all users to use our website in a manner that is as equal and barrier-free as possible. This includes, in particular:

1. reading product information, prices, size information, material information, care instructions, and shipping information;

2. using the navigation, search, filter functions, shopping cart, and checkout;

3. using the website with a keyboard, screen readers, browser zoom, and other assistive technologies;

4. ensuring a clear, stable, and understandable display on different devices;

5. providing the possibility to contact us by email and receive assistance.

Section 3 – Measures to Improve Accessibility

To improve the accessibility of our website, we pay attention, where possible, to the following aspects in our design, content, and technical implementation:

1. clear and structured headings, as well as a logical page hierarchy;

2. alternative text for important images, where such images are necessary for understanding the content;

3. sufficient contrast between text and background;

4. readable font sizes and appropriate spacing;

5. keyboard accessibility for key functions wherever possible;

6. avoiding the use of color alone to communicate important information;

7. clear labels for buttons, links, and form fields;

8. user-friendly display on mobile devices, tablets, and desktop devices;

9. ongoing review and improvement of product pages, shopping cart, checkout, legal information pages, and contact options.

Section 4 – Accessible Use of the Online Shop

The purchasing process on our website generally works as follows:

1. users visit the homepage, a category page, or a product page;

2. users review product images, product names, prices, sizes, colors, materials, care instructions, shipping information, and return information;

3. users select the desired product variant and quantity;

4. users add the item to the shopping cart;

5. users review the shopping cart;

6. users proceed to checkout and enter their shipping address and contact details;

7. users select an available shipping and payment method;

8. users confirm the order and complete the payment;

9. after completing the order, users receive an order confirmation.

If users encounter barriers when accessing product information, selecting variants, placing an order, making a payment, or accessing order information, they can contact us using the contact details provided below.

Section 5 – Third-Party Services and Technical Limitations

Our website is operated on the Shopify platform. We may also use third-party applications, payment service providers, shipping service providers, cookie tools, analytics tools, or embedded content.

We strive to select and configure such services carefully so that they support the most accessible user experience possible. However, some functions or external content may not be fully controlled by us.

If users experience difficulties when using such functions, they are welcome to contact us. We will make reasonable efforts to provide an alternative option or appropriate assistance.

Section 6 – Feedback and Assistance

If you encounter any barriers when visiting or using our website, or if certain content, functions, or processes are difficult for you to access, understand, or operate, please feel free to contact us.

Where possible, please include the following information in your feedback:

1. the link to the affected page;

2. the device, browser, or assistive technology you are using;

3. a description of the specific problem;

4. how we can assist you.

Contact:

Company: Deermimi Ltd.
Email: service@deermimi.com
Phone: We currently do not offer telephone customer service. If you have any questions or need assistance, please contact us by email.
Address: Musterstraße 12, 10115 Berlin, Germany

We will review your feedback and make reasonable efforts to respond within an appropriate period of time or provide suitable assistance.

Section 7 – Competent Market Surveillance Authority

For the German market, the competent market surveillance authority under the German Accessibility Strengthening Act, known in German as the Barrierefreiheitsstärkungsgesetz or BFSG, is:

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services, known in German as Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen, abbreviated as MLBF.

Where applicable, consumers may also contact the competent market surveillance authority to obtain information about accessibility requirements or to raise related questions.

Section 8 – Ongoing Improvement

Accessibility is an ongoing process. We will regularly review and further improve our website, taking into account legal requirements, technical developments, user feedback, and our operational capabilities.

This accessibility information may be updated from time to time. The current version will be published on this page. The date stated above shall apply.